Privacy Policy

Privacy Contact

Stacy Williams is the designated Privacy Representative for Wellness with Stacy.   

 

What We Collect & Why

We only collect information necessary for safe and effective treatment. This includes your contact numbers so we can notify you of appointment changes or send receipts if requested. Health history forms are to be updated annually.

 

File Storage & Confidentiality

Client files are securely stored for at least 10 years after your last visit, as required by law (RHPA). After that, files are securely shredded to protect your privacy.     

 

Access to Your Information

Only your treating therapist will access your file. If you were referred by or to another healthcare provider, relevant treatment information may be shared unless you request in writing that it not be.We do not share your information with anyone else.Our regulatory body (CMTO) may audit our practice every 5 years. 

 

Accessing or Updating Your File

You may view your file with providing notice as well as to give 48 hours to retrieve and share the file. We’ll help explain the content and you may request corrections if they are necessary.

 

Email Communication

By giving us your email, you consent to receive clinic updates or changes to therapist services. You can unsubscribe at any time.    

 

Phone Contact Consent

We assume consent to call or leave voicemail reminders unless you tell us otherwise in writing